We offer free domestic ground shipping! Express shipping methods are also available.
Regular orders ship within 2 business days directly from our Los Angeles studio. Expedited orders usually ship the next business day.
We hope you love every item in your order but if something doesn’t work for you we accept qualifying returns and exchanges if requested within 14 days of receipt.
Returns must be from domestic US orders of full-price, unworn, and unwashed styles in original packaging with tags attached. Discounted items may be returned for exchange or store credit.
Please be mindful when trying the items, keeping them free of deodorant, makeup, perfumes, and other odors. Shoes must be returned unscuffed with clean soles in the original, undamaged box.
Eÿn Vas reserves the right to deny any return that dos not comply with our policy. Denied returns will be shipped back to the customer.
You can initiate a return by replying to your order confirmation or emailing email@example.com with the following details:
Once accepted we will provide you with a shipping label. Please carefully pack the items so they will not be damaged in transit, include receipt or order number, and ship them within 3 days of receiving the label. Refunds are processed within 5 days of receiving the goods back, with a flat shipping/packaging fee of $15 deducted from the refund amount. No fee is deducted from exchanges or store credit.
We accept international returns according to the above policy and guidelines, however we do not provide a shipping label and it will be your responsibility to ship the item(s) back to our Los Angeles studio or warehouse.
To initiate an international return please reply to your order confirmation or email your order number to firstname.lastname@example.org